Sales Policy

Effective Date: October 16, 2024

At Diamondvaultt Shop, our goal is to ensure a seamless and enjoyable shopping experience for our customers. This Sales Policy outlines the terms and conditions governing your purchases through our website diamondvaultt.com.

  1. Product Availability: We take pride in offering a diverse range of high-quality jewelry and accessories. While we make every effort to maintain accurate inventory levels, items may occasionally sell out due to high demand. If a product you ordered is unavailable, we will promptly notify you via email and offer alternative options or a full refund.

  2. Pricing Information: All prices displayed on our website are in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors that may occur. In the event of a pricing discrepancy, we will contact you before processing your order to confirm your acceptance of the correct price.

  3. Payment Methods: We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Full payment is required at the time of purchase to confirm your order. If you experience any issues during checkout, please contact our customer service team for assistance.

  4. Order Confirmation: After placing an order, you will receive a confirmation email containing the details of your purchase. It is crucial to review this information carefully and contact us immediately if any discrepancies are found.

  5. Shipping Policy: We offer a range of shipping options to cater to your needs. All shipping costs will be calculated at checkout based on the selected delivery method. We aim to process and dispatch orders within 1-3 business days. Delivery times may vary based on your location and chosen shipping method.

  6. Contact Information: For inquiries regarding your order or our sales policy, please do not hesitate to reach out to us. You can contact us at (919) 471-0920 or email us at contact@diamondvaultt.com. Our customer service team is here to assist you with any questions or concerns.